These Website Terms and Terms and conditions govern your use of this website, lizaraz.co.uk, (the “Website”), 3rd party online platforms related to the business and your relationship with Alonso Lizaraz (“I”, “we”, “us”, “our” or “Alonso Lizaraz”). Please read these terms carefully as they affect your rights and liabilities under the law.

If you do not agree to these Terms of Use, please do not subscribe as a Client, use the Website, or purchase any of the products or services.

Please also see the Privacy and Data Protection Policy for information about how your personal data is collected and used.


These terms and conditions apply between you, the Client (including the use of this website, any sub-domains -unless expressly excluded by their own terms and conditions- and online platforms related to this business), and Alonso Lizaraz, the owner and operator of this Website and any 3rd party online platform related to the business as Lizaraz Fitness & Health.

Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website and any 3rd party online platforms related to the business. If you do not agree to be bound by these terms and conditions, you should stop using the Website or any 3rd party online platforms related to the business.

In these terms and conditions, Client, User or Users means any third party that accesses the Website or any 3rd party online platforms related to the business and is not either (i) employed by Alonso Lizaraz and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Alonso Lizaraz and accessing the Website or any other online platform in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website or any other online platform and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.


At the point of purchasing a service from Alonso Lizaraz you’ll be provided with an online PAR-Q (Physical Activity Readiness Questionnaire) to assess your general physical health.

Alonso Lizaraz is not a medical practitioner or a registered dietitian. It is strongly recommended that prior to commencing any diet or exercise regime that you consult a medical practitioner and/or registered dietitian first.

Alonso Lizaraz has no expertise in treating medical conditions of any kind, or in determining the effect of any specific exercise or diet on a medical condition.

You acknowledge that when participating in any exercise or exercise program that there is the possibility of physical injury.

Signing up on a Direct Debit plan

Upon signing up on a Subscription plan (Star, Hero, Legend, Online Coaching) you must ensure that the details provided or at any time are correct and complete. You must inform immediately through any means provided of any changes to the information that you consent to give when signing up by updating your personal details to ensure communication with you is effective. Your subscription could be suspended or cancelled with immediate effect for any reasonable purposes or if you breach these terms and conditions.

By signing up to any Subscription plan you commit to a minimum of 3 full months before any cancellation of sessions or payments can be made.

All Subscription sessions must be used within the calendar month. Any sessions not used within the calendar month will be lost and may not be carried over into the following months.

Additional sessions are available at the same rate of the active Subscription and will be processed via online invoice for the total amount of sessions required withing a calendar month.

Payment will be taken on the 1st day of the month.

Cancellation of a Subscription

If you have completed 3 full months of a Subscription and you chose to finish your sessions after the initial period ends, you must put this in writing through the channels provided with one full calendar month notice.

Training packs

Training packs must be paid in full before the start of the sessions. Payments can be made through online invoice or direct bank transfer.

You will receive a customer receipt for any payment of sessions you make.

All training packs have a 90 day expiry, after which time any unused sessions will be lost and no refund will be made. 

You may extend training packs for between 1 month and 12 full calendar months for the following reasons only:
– Pregnancy
– Serious illness
– Serious injury
– Redundancy

To extend your training pack you must contact Alonso Lizaraz through the channels provided. Alonso Lizaraz may ask you for proof of pregnancy, illness, injury or redundancy. 

Any other extensions are at the discretion of Alonso Lizaraz.

Refund Policy and Session Cancellations

These are explained on the Client Agreement document

Promotions, coupon codes and gifts

When a promotion, coupon code or gift is offered, their use is restricted to one per new client.

Coupon codes are limited to one per transaction unless the coupons apply to different products.

Coupon codes cannot be used in conjunction for the same product.

Once a discounted training pack has come to an end it will go back to regular price.

All promotions, coupon codes and gifts can be withdrawn at any given time without notice.

Expected Results

While Alonso Lizaraz believes that for most people, following his programmes and methods will lead to desired results, all exercise programmes depend on the individual. Results will be affected by the effort and commitment of the individual, however in some circumstances even where an individual follows Alonso Lizaraz’ programme, they may not achieve the desired results. Alonso Lizaraz therefore provide no warranties of any kind, express or implied, as to:

The effectiveness of any techniques, diets or programmes that Alonso Lizaraz deliver; or

The results that you may achieve as a result of following Alonso Lizaraz’ programs.

All testimonials shown on Lizaraz Fitness and Health channels are real people who have followed the plans provided by Alonso Lizaraz. For the avoidance of any doubt, however, they are not indicative of the results that you are likely to achieve, rather they are included as examples of the results that particular individuals have achieved.

More details can be found on the Client Agreement document.

Intellectual property and acceptable use

By providing any content for distribution (such as before and after photographs) you expressly grant a worldwide, royalty-free, perpetual, irrevocable licence to use, copy, store, perform, display and distribute such content.

All Content included on the Website or any 3rd party online platform, unless uploaded by Users, is the property of Alonso Lizaraz, affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website or any 3rd party online platform you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission.

You may, for your own personal, non-commercial use only, do the following:

  • retrieve, display and view the Content on a computer screen
  • print one copy of the Content

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Alonso Lizaraz. 

Prohibited use

You may not use the Website or any other online platform for any of the following purposes:

  • in any way which causes, or may cause, damage or interferes with any other person’s use or enjoyment of the Website any other online platform;
  • in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
  • making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

No warranties

This website and the information contained in it or in any other online platform is provided for information purposes only. Alonso Lizaraz makes no representations or warranties in relation to this website or any other online platform or the information and materials provided on this website or any other online platform.

Without prejudice to the generality of any other clause contained in this disclaimer, Alonso Lizaraz makes no warranties or representations that the information on this website or any other online platform:

a) is complete, true, accurate or non-misleading; and
b) is right for You.

Links to other websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Alonso Lizaraz or that of our affiliates.

Alonso Lizaraz assumes no responsibility for the content of such Websites and disclaims liability for any and all forms of loss or damage arising out of the use of them.

The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy Policy and Cookie Policy

Use of the Website is also governed by a Privacy Policy and a Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: https://lizaraz.co.uk/privacy-policy and https://lizaraz.co.uk/cookies-policy.

Availability of the Website and disclaimers

Any online facilities, tools, services or information that Alonso Lizaraz makes available through the Website is provided “as is” and on an “as available” basis. Alonso Lizaraz gives no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, Alonso Lizaraz provides no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Alonso Lizaraz is under no obligation to update information on the Website.

Whilst Alonso Lizaraz uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, no warranty or guaranty is given in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

Alonso Lizaraz accepts no liability for any disruption or non-availability of the Website.

Alonso Lizaraz reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law, Alonso Lizaraz accepts no liability for any of the following:

  • any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
  • loss or corruption of any data, database or software;
  • any special, indirect or consequential loss or damage.

Alonso Lizaraz (nor any of its employees, agents or representatives), is engaged in rendering medical advice, nor does it (or any of its employees, agents or representatives) hold itself of out as qualified to do so.

It is strongly recommended that you seek professional medical advice before embarking on any diet or exercise program.

Any exercise program, even in healthy individuals, carries risk. You have a responsibility to exercise you own personal judgment, as well as any other considerations, before acting on any of the content provided by Alonso Lizaraz.

Where we provide you with a Personal Plan, the information contained therein should not be regarded as or relied upon as being a comprehensive health or exercise programme. Accordingly, any actions that you take in relation to a Personal Plan should not be pursued regardless or to the exclusion of other information, opinions or judgments that are available to you.

Any Personal Plan, Personal Training or nutrition-related service will have been prepared on the basis of information provided by you in the PAR-Q (Physical Activity Readiness Questionnaire). You are responsible for the accuracy of any information that you provide. You are responsible for informing of any health issues or medical conditions when asking to prepare a Personal Plan, Personal Training or nutrition-related service.

Before taking any action in relation to a Personal Plan, you must take into account any other factors apart from the Personal Plan of which you are or ought to be aware.

The information set out in any Personal Plan may relate to certain contexts and may not be suitable in other contexts. It is your responsibility to ensure that you do not use the information provided in the wrong context.

You are responsible for informing of any health issues and pre-existing medical conditions when you ask to prepare a Personal Plan, Personal Training ore nutrition-related service.

Any information provided that does not form part of a Personal Plan, Personal Training or nutrition-related service, whether obtained through our website, e-book, video course, social media (such as Facebook, Instagram, Twitter or Linkedin) or otherwise, is provided for the purposes of general information only.

Legal Disclaimer

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

These terms and conditions may be varied from time to time. Such revised terms will apply from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Contact details

Alonso Lizaraz is a freelance Personal Trainer based in Chislehurst, South East London, England, and operates the Website lizaraz.co.uk and any other social platform related to this business.

You can contact Alonso Lizaraz by email on alonso@lizaraz.co.uk or by telephone number or 07721073468